F.A.Q.

What will I received?

  • An electronic activation code by email
  • A download link
  • Detailed instructions
  • You will not receive any CD nor box by mail.

How to download the antivirus?

See the description in each product page, you’ll see the download button.

When will I received the activation code that I bought?

Your license will be sent by email once your order as been processed.

What types of payment do you accept?

  • Paypal
  • Credit card: Visa, MasterCard and American Express

Can I justrenew my existing version?

Yes, the activation key can also be used to renew the same product, no need to install it again.

How can I get help?

Consult our services page for detail or contact us directly.

Can I have a trial version?

Yes, see the description in each product page, you’ll see the download button.

I already have viruses that won’t go away, can you help me?

  • Yes, we offer virus removal services including cleanup and optimization.
  • We can assist you online using Teamviewer tool.
  • Consult our services page for details.

How can I unsubscribe from your emails?

Simply go to this unsubscribe page http://www.antivirusdepot.ca/en/unsubscribe/